Privacy Policy

Information Collection and Use

When you use the Website, we may collect certain information, including but not limited to your IP address, browser type, and usage patterns. This information is collected for the purpose of generating API keys, ensuring fair usage, and improving the user experience.

API Subscription Service: For users of the API subscription service, we collect and store the following information:

  • Your name and email address (for invoice generation and communication)
  • API key and associated usage data (API call counts, subscription tier, billing cycle dates)
  • Subscription status, tier level, and payment information
  • IP address used for API key generation (for security and rate limiting purposes)
  • Invoice and payment records
This information is used to manage your subscription, process payments, provide API access, send renewal reminders, and ensure service security.

User Responsibility for API Key Security

Users are responsible for keeping their API keys confidential. ResultsZA is not responsible for any unauthorized access to your API account or subscription details due to the loss or sharing of these credentials.

If you suspect that your API key has been compromised, please regenerate a new API key immediately.

Personal Information

We are committed to protecting your personal information and complying with applicable data protection laws, including the Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR). Personal information may include your name, email address, IP address, and other contact details. We only collect this information when you voluntarily provide it for specific purposes, such as:

  • Subscribing to our API service (for invoice generation and subscription management)
  • Generating API keys (IP address is collected for security purposes)

We use this information solely for the purposes stated above and do not share your personal information with third parties except as required by law or as necessary to provide our services (e.g., payment processing).

Cookies and Tracking Technologies

The Website may use cookies and other tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help improve website functionality. You can manage your cookie preferences through your browser settings.

Third-Party Services

We may use third-party services, such as analytics providers, to gather information about your interactions with the Website. These services may collect information about your usage patterns and help us improve the Website's performance and content.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.

Service Downtime and Data Use

In the event of service interruptions, data related to your subscriptions, API key usage, API call tracking, subscription billing cycles, and notifications may still be processed to ensure functionality is restored as quickly as possible. We are not liable for service interruptions but will apply reasonable efforts to resolve issues promptly.

Subscription Data Retention: We retain subscription and billing information for as long as your account is active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. API usage data is retained to track subscription limits and billing cycles.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this policy periodically for any changes. Continued use of the Website after modifications constitutes your consent to the updated policy.